FLEET MANAGEMENT

Fleet management is the management of a company's transportation fleet. Fleet management includes commercial motor vehicles such as cars, vans and trucks, Fleet (vehicle) management can include a range of functions, such as vehicle financing, vehicle maintenance, vehicle telematics(tracking and diagnostics), driver management, speed management, fuel management and health and safety management. Fleet Management is a function which allows companies which rely on transportation in business to remove or minimize the risks associated with vehicle investment, improving efficiency, productivity and reducing their overall transportation and staff costs, providing 100% compliance with government legislation and many more. These functions can be dealt with by either an in-house fleet-management department or an outsourced fleet-management provider.

Mobile Mike’s Automotive Fleet division was created to provide a formal and harmonious partnership to professionally manage and maintain your fleet of vehicles.

We provide a fleet system matched to our customer’s requirements

We maintain your fleet in the most efficient and economical manner possible while meeting the highest level of quality and availability along with achieving the highest level of customer satisfaction

We identify and perform fleet management and maintenance services within the set standards, schedules, and deadlines of your needs

We establish and report measurable performance standards and goals for each fleet account to continuously improve their fleet services and processes

A. Provides a life-cycle management service in coordination with the customer.

B. Propose all fleet policy and procedures

C. Annually develops in coordination with the customer, all replacement schedules for the budget process

D. Ensures all authorized acquisitions are delivered on schedule

E. In coordination with the customer, disposes of surplus auto parts in a timely manner at the best possible financial return to the Customer

F. Upon request, provides consultation on any service provided by Fleet Services

G. Conducts use and cost analysis as needed, or upon customer request

H. Produce monthly and annual expense reports

I. Ensures vehicle registrations, insurance cards, and collision reports are in each vehicle 

J. Provides expense projections for the budget and financial planning process

K. Sets common service levels and guidelines for all fleet partners

L. Sets custom service levels as needed for specific fleet units

M. Conducts annual service satisfaction surveys and reviews the survey results and performance goals with the customer

N. Immediately responds to all maintenance and repair needs and completes tasks within set guidelines

O. Immediately responds to service calls with staff or towing service

P. Manages and maintains appropriate, safe and legal tires and tire services

Q. Arranges for collision repair as soon as authorized by the customer and Fleet Manager, assuming a repair vs. replacement analysis supports it.

R. Maintains a minimum inventory only of parts and supplies that cannot be obtained in a short time as needed or for emergency after hour’s needs. (If an in-house parts room and staff are provided, then this area becomes a separate service center with different roles and responsibilities required by that organization)

S. Schedules and completes warranty and recall tasks upon notification and need

T. Arranges for staff training, testing, and certification to keep staff updated on current technology and fleet maintenance methods and products

U. Daily status updates of completed work orders and provides electronically to management at the beginning of the next work day

V. Arranges for all out-sourced fabrications & modifications to meet set schedules

At Mobile Mike’s Automotive we agree to complete all maintenance tasks safely and efficiently, to operate the fleet legally and safely, to protect the fleet, staff, public, and all others from damage or harm.

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